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Commercial Electronic Message Consent & Preferences


This page provides information about your preferences regarding campaigns, new products, trade fairs, events, announcements, promotions, and similar commercial electronic messages offered by Defnex Petrokimya Sanayi Ticaret Limited Şirketi (“Defnex Petrokimya” or the “Company”).
1. What Is a Commercial Electronic Message?
A commercial electronic message refers to data, audio, and visual content sent for commercial purposes through electronic mail, short message service (SMS), phone calls, WhatsApp-like communication channels, or other electronic communication tools.
2. For Which Purposes May Messages Be Sent?
If you provide your consent, Defnex Petrokimya may send you commercial electronic messages relating to the following:

  • campaigns and promotional content,

  • new products and product group announcements,

  • trade fair, event, and organization information,

  • general corporate promotions and informative content,

  • communications within the scope of marketing and communication activities.

3. Through Which Channels May Messages Be Sent?
If you provide your consent, commercial electronic messages may be sent through the following channels:

  • e-mail

  • SMS

  • phone call

  • WhatsApp and similar electronic communication channels

4. Basis for Consent
Commercial electronic messages are sent based on the recipient’s prior consent, except for cases where the applicable legislation provides otherwise. Even where exceptions may apply, Defnex Petrokimya may request additional consent when deemed necessary.
5. Right to Refuse
You may reject the commercial electronic messages sent to you at any time, without providing any reason. Following your refusal notification, message delivery will be stopped within the time period prescribed by the applicable legislation. Each commercial electronic message should provide an easy and free-of-charge opt-out or refusal mechanism.
6. How Can You Change Your Preferences?
You may update or withdraw your commercial electronic communication preferences in the following ways:

  • by using the unsubscribe link in the e-mails sent to you,

  • by using the opt-out method in the SMS or message content sent to you,

  • by informing us through WhatsApp or similar communication channels that you do not wish to receive such messages,

  • by contacting our Company through the communication details below,

  • where applicable, by checking and managing your preferences through the Message Management System (İYS).

7. Processing of Personal Data
Within the scope of commercial electronic communication processes, your name, surname, phone number, e-mail address, company information, communication preferences, and consent/refusal records may be processed. For further information on these processing activities, please review the KVKK Privacy Notice.
8. Contact
You may reach us through the following channels for requests and preference changes regarding commercial electronic messages:
Defnex Petrokimya Sanayi Ticaret Limited Şirketi
Address: Kuzeykent Mah. 79. Cadde No: 27 Marvista İş Merkezi 5-21 Yenişehir / Mersin
Phone: +90 533 073 36 80
KEP: defnex@hs06.kep.tr
E-mail: info@defnex.co
9. Effectiveness
This text becomes effective as of the date it is published on the website.

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